I know I have addressed this issue before on the blog…but since it is still a problem, I am taking it up again. Education – or the lack of educational opportunities for the meetings and events industry!
Due to this lack in this million kr./$/£/€ industry, many jobs are handled by people who don’t even know they work in the meetings and events industry. And how will you know how to do your job really well, if you don’t know your aim?
Please, do not get me wrong here: I am NOT saying that the people who work with meetings and events don’t do a great job. They do! But imagine what we could achieve if we – collectively – had more merits.
What’s needed then?
In my opinion, we should establish a Bachelor’s and subsequently a Master’s degree in meetings and events management in Denmark. As an event manager you need a broad set of skills, so I believe that these degrees should contain teaching within these fields:
- project management
- leadership
- economic understanding
- design thinking
- innovation
- psychology
- marketing
- communication
- PR
- meeting & event design
- experience design
- scenography
- adult education
- current affairs
- technology
- …
The list is not complete, but these are some of the skills that I see lacking in the industry. Usually, the supplier side focuses on sales, while the planner side focuses on logistics. So, who focuses on meeting objectives, learning, group dynamics etc.?
On top of that, it seems a tendency in this line of business to be a bit scared about the future – how will digitizing everything impact my hotel, or will AI make my job obsolete? I truly believe that if we raised the educational level in meetings and events, we would conquer these fears.
A challenge for us all
In Denmark, we only have educational opportunities for the hospitality sector and not for the meetings and events industry, but we do connect with them on some level (they are our ‘brothers in arms’, so when they have a problem, we have a problem) and apparently it is a general problem recruiting enough skilled labor in that industry. They seriously need waiters, receptionists, chefs etc. and thus employ unskilled labor just to get their businesses running.
But by doing so, it lowers the service level, which is something that especially surprises our tourists. And while our challenges are more subtle and less obvious, they are more of a challenge in the long run … and do we really want to risk having to compromise too?
Is anybody listening?
I honestly still don’t understand why the meetings and events industry doesn’t have more impact than in does. Meetings and events are big business – and you would never trust a lawyer who didn’t have a degree, so wouldn’t it be a good idea to provide education for an area that counts for billions and billions of kr/€/$ each year?
However, I also believe that we as an industry have an obligation to enlighten our surroundings about what we do and how it and we provide value to both the companies and the attendees. Only if we stand together and share our knowledge, our insights and our value can we spotlight our industry.
Together we can elevate this industry!
